Whither goest thou, loyalty card?
I’d heard rumblings that retail loyalty cards are on the way out, but I’d had my doubts. After all, didn’t Continue reading
I’d heard rumblings that retail loyalty cards are on the way out, but I’d had my doubts. After all, didn’t Continue reading
Oh, boy, is Rosabeth Moss Kanter in the soup. She’s a Harvard Business School professor and blogs for the Harvard Continue reading
Sticky Business 